Fix My Tires (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://fixmytires.ca or interact with us via phone, email, or SMS.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, service address, and vehicle details when you book a service or contact us.
- Usage Data: Information automatically collected when using our website, such as browser type, IP address, pages visited, and time spent on the site.
- Communication Data: Details from SMS, email, or chat conversations, including appointment details and feedback.
2. How We Use Your Information
We use the information we collect to:
- Provide and manage mobile tire repair services
- Send appointment confirmations, reminders, and updates
- Improve website functionality and customer experience
- Respond to inquiries or customer service requests
- Send marketing messages (only if you have opted in)
3. SMS Communication and Consent
By submitting your phone number through our website or during booking, you consent to receive text messages from Fix My Tires regarding appointments, service updates, and occasional promotions. Message frequency varies. Standard message and data rates may apply.
You can opt out at any time by replying STOP to any SMS.
4. Information Sharing
We do not sell, rent, or trade your personal information. We may share it only with:
- Technicians or third-party service providers necessary to fulfill your service request
- Legal authorities, if required by law or to protect our rights and operations
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to:
- Access or request a copy of the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: info@fixmytires.ca
🌐 Website: https://fixmytires.ca
📞 Phone: +1 289-401-8473
Let me know if you’d like this added as a page to your website or turned into a downloadable PDF.